Support
Questions about RelayReply, your account or a call? Email us. A person reads every message.
Our replies come from support@relayreply.com. Automatic emails (voicemail, billing and notices) come from noreply@relayreply.com, which doesn’t take replies.
Stay safe
We’ll never ask you for your password, a sign-in code, or a full card number, by email or on a call. If a message asks for one, don’t answer it, and forward it to us.
What to include
- The email address on your account.
- For a problem with a call: roughly when it was and who you called.
- What happened, and what you expected to happen.
If you’re in the beta, most things (your plan, transcripts, About me, deleting your account) are in Settings in the app.
Got a call from RelayReply?
If our AI called you and you think the call broke our Acceptable Use Policy, or you want to know what we hold about you, email support@relayreply.com with the date and time of the call, the number that called you, and your own number.
Privacy requests
To see, download, correct or delete your information, see the Privacy Policy or write to us. We answer requests within 45 days.
Emergencies
RelayReply isn’t a Telecommunications Relay Service (TRS) or 711, and it can’t call 911. In an emergency, call 911 from your own phone, or text 911 where it’s available.
Mailing address
TooAvid Technologies LLC
5500 Sunrise Highway, Unit 50 #1108
Massapequa, NY 11758